Cybertize Internet hosting and web design services

30 Day Money Back Guarantee Terms... for complete policy information, please click here.

Our monthly hosting plans include a 30 day money back guarantee. Should you become dissatisfied with our services within the first 30 days of your account activation, Cybertize will refund your hosting fee according to our refund policies. Reseller Accounts excluded. Domain Name Registratin excluded. In the event you receive one of our special promotions which includes a free domain name, then the cost of $24.95 for domain name registration is exlcuded.

Our refund policy does not apply to any additional items or services not included in the above plans, such as our shopping cart, name servers, etc. Any setup fees, pre-paid plans and overage fees are nonrefundable.

No refunds are available after 30 days. Any cancellation request must be made according to our cancellation guidelines below.

Cancellations via the telephone and regular email are not accepted. All refunds will be made by company check within 30 days of receipt of cancellation. Our 30 day money back guarantee does not apply to reseller accounts or dedicated servers. Any accounts terminated by Cybertize for violation of our policies do not qualify for the 30-day money back guarantee.

Cancellation Policy

Client Cancellation: Due to security concerns, ALL account cancellations MUST be done via our cancellation form in our Members Center and must be received at least five (5) business days prior to your billing date.

Phone requests will not constitute acceptance of any cancellation. Upon receipt of proper cancellation notification, Cybertize will cancel said account within (3) business days unless other arrangements are made and all credit card charges or billing will cease immediately.

If the account has a balance due at the time of cancellation, this balance must be paid in full. Cancellation does not absolve the account holder of any outstanding financial obligations.

Cybertize's services are independent of account usage and domain name records, and are still in effect whether the account holder's domain is pointing to Cybertize's nameserver or to some other nameserver. If the account holder transfers a domain without properly notifying Cybertize, they will continue to be charged/billed until the cancellation guidelines have been followed. In other words, until you have notified Cybertize of your cancellation, we are still providing your account with our services and you will be billed for same.

If you have any questions regarding this policy, please contact us at billing@Cybertize.com.

Limitation of Liability

Cybertize shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Cybertize's servers going off-line or being unavailable for any reason whatsoever. Further, Cybertize shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of Cybertize�s servers. All damages shall be limited to the immediate termination of service.

Cybertize shall be the sole arbiter of what is and is not a violation of these acceptable use policies. Cybertize reserves the right to terminate an account at any time and for any reason that causes harm to any Cybertize customer's web sites. Cybertize reserves the right to delete all content and files upon termination.

Cybertize reserves the right to withhold any prepaid funds for any site removed for violations of these policies. Cybertize reserves the right to refuse, cancel, or suspend service at our sole discretion. Cybertize reserves the right to change these Policies without prior notice or warning. Non-enforcement of any part of these Policies does not constitute consent.

Violations of these Policies should be referred to violation@Cybertize.com. All complaints will be investigated promptly.